Contact Us
We are committed to excellent customer service. Fill out the contact form below or call for immediate service! Be sure to describe your issue as clearly as possible.
Monday – Friday
5AM – 4PM, Mountain Standard Time
For Emergency Assistance Plus
Assistance is available 24/7/365
If you need Emergency Assistance: EA+ is not a first responder. Please call 911, or use this list to access immediate medical assistance if you are traveling outside of the U.S. Once you have been admitted to the hospital, use the Emergency Assistance numbers provided to the right (or on the back of your membership card) to contact EA+.
Emergency Assistance Numbers:
These phone numbers are for emergency use only. Do not use them for general questions or non-urgent matters.
Have a Question
We will respond to your message in the order it was received. For immediate assistance, please call us at the number above.
Contact Us by Mail
Where to mail correspondence and payments.
Mail Correspondence To:
ACP Member Insurance Program
PO Box 9947
Phoenix, AZ 85068-0947
Mail Payments To:
Premium Remittance Center
P.O. Box 7148
Pasadena, CA 91109-7148
To learn how to report a claim, check out our Report a Claim page.