Frequently Asked Questions
General Questions
Answers to the most common questions we receive about ACP Member Insurance
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ACP Member Insurance is an endorsed member benefit program sponsored by the American College of Physicians (ACP). It’s not a separate insurance company, but rather a member benefit that ACP offers to its 163,000+ internal medicine physician members. The insurance programs are administered by AGIA Affinity and underwritten by New York Life Insurance Company. These insurance products are available exclusively to ACP members at specially negotiated rates that leverage the collective bargaining power and favorable health profile of the physician membership.
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Yes, membership is required in order to be eligible for any products sponsored through ACP on this website. Some products allow you to apply for your spouse or family as well; in those cases, they do not need to be a member themselves.
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No, not all products have the QuickDecisionSM process available. QuickDecisionSM is available for Group Disability Income Insurance, 10-Year & 20-Year Level Term Life Insurance and Group Term Life Insurance.
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QuickDecisionSM allows you to get a faster decision on your application, usually without requiring a medical exam. This is done by asking health questions online along with gathering secure data sources such as prescription, medical claims history, and motor vehicle reports. Eligibility factors include coverage amount, age, and state availability.
Report a Claim
Your most needed answers when you need to submit a claim.
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To make a claim, simply contact the insurance company that you obtained your policy from. All of the carriers available on Farmers Insurance Choice® have dedicated auto and home claim teams who will guide you through the claim experience.
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Call our Member Benefits team a call at 1-855-749-7908 (Mon-Fri, 5AM to 4PM, Mountain Time) to get started. They’ll guide you through the documents required for your specific product’s claim.
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Emergency Assistance Plus is a membership program, not insurance. Therefore, all services must be arranged and provided by EA+ at the time of service. Since this is a service that assists in real-time, all the paid services under your membership will be arranged and paid in full upfront by EA+ as necessary at the time of need, so you never have to worry about making payments upfront and getting reimbursed later. To arrange services, please contact the Emergency Assistance numbers located on the back of your membership card, also provided here for convenience:
Within U.S.: 866-816-2073Outside U.S.: +1-603-328-1752
Emergency Assistance is available 24/7/365 days a year.
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Contact the LTCRplus benefits concierge for assistance at (844) 582-7587.
Group 10-Year Term Life
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If you change your mind, you can return your Certificate of Insurance within 30 days, without claim, and get a full refund of any premium paid – no questions asked. Your coverage will then be invalidated.
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No. Your premium is guaranteed for the first 10 years. Click the “Overview” tab above for what your options are after this initial period.
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Our member-exclusive rates are based on a history of favorable claims experience with ACP members. You can also take advantage of a 20% premium credit, although not guaranteed and subject to change, the Level Term Life Insurance program for ACP members has returned premium credits for several years.
Group 20-Year Term Life
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Although your employer may offer life insurance coverage, it might not be enough to help provide for the many financial obligations your family would face on their own were they to lose you. Plus, unlike most employer-provided life insurance, this coverage is portable, meaning it can stay with you even if you change jobs (subject to U.S. government regulations on restricted nations and Group Policy terms governing termination of coverage).
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With Level Term Life Insurance, you can lock in your premium so it’s guaranteed to stay the same for your initial term of 20 years, giving you the reassurance that if your loved ones unexpectedly lost you, they would at least have the financial help of the insurance benefit you have arranged.
Who is eligible for coverage? You may apply for anywhere between $100,000 and $2,000,000, in multiples of $10,000, if you are an ACP Member under age 55 for the 20‑year term and a resident of the United States (except territories) and Puerto Rico.
You may also apply for coverage for your lawful spouse under age 55 for the 20‑year term for $100,000 to $2,000,000 of coverage, in multiples of $10,000. Your spouse coverage amount cannot exceed yours.
If your spouse is also an ACP member, they are eligible for either member or dependent coverage, but not both. If both you and your spouse are covered as members, neither may insure the other as spouse and only one may insure any eligible children.
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You may reapply for new 20-yeal level term rates, if eligible or continue on a non-guaranteed basis if not approved.
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The only exclusion is if death by suicide (whether sane or insane) occurs within 24 months from issue date (premiums returned).
Group AD&D Insurance
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If you’re not completely satisfied with the terms of your Certificate of Insurance, you may return it, without claim, within 30 days. Your coverage will be invalidated, and you will be sent a full refund, no questions asked.
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Benefits are payable for loss of life; two limbs; movement of both upper and lower limbs (quadriplegia); sight of both eyes; both speech and hearing; or one limb and sight of one eye (FULL PRINCIPAL SUM). Also covers partial losses with proportional benefits.
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No benefit will be payable for any loss that occurs during or is due or related to: military service; the insured person’s incarceration for or participation in (except as a victim) an illegal occupation/activity or the commission of a crime; the insured person’s voluntary intake of drugs, narcotics or alcohol (unless as prescribed by a physician); any declared or undeclared war or act thereof; or operating, riding in or descending from any aircraft except when riding as a passenger; or for any loss that is due or related to: a physical or mental sickness or medical/surgical treatment thereof, or suicide or intentionally self–inflicted injury while sane or insane. In addition, when you reach age 70, coverage reduces to $25,000.
Group Disability Income Insurance
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This insurance is designed to help replace your income while you’re unable to work, so the money is sent directly to you, and you may use it any way you wish. Under current federal tax laws, these benefits are typically tax-free provided you pay your premiums with your own after-tax money. Consult your tax adviser for more information.
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Once your application is approved and coverage is issued, you’ll receive a Certificate of Insurance. Then you’ll have 30 days to decide if you’re completely satisfied with your coverage, provided there have been no claims. If you decide this coverage isn’t right for you, return your certificate within that 30-day period. Your coverage will be cancelled, and you’ll be under no further obligation.
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Unlike employer disability coverage, you may keep this insurance through your career, whether you change jobs, start your own practice, or experience a change to your employee benefits package.
Group Term Life
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All ACP Members under age 60, their lawful spouse under age 60, and unmarried dependent children ages 15 days through 25 years.
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A secure, fast and easy way to apply online for Group Term Life coverage. You can apply for amounts up to $1,000,000 with typically no medical exam required – just answer health questions online along with gathering secure data sources such as prescription, medical claims history, and motor vehicle reports.
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Yes, the policy provides conversion privileges under certain circumstances of involuntary termination, as described in the Certificate of Insurance.
Office Overhead Expense Insurance
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Successive periods of disability which are due to the same or related causes and are not separated by return to full-time work for at least six consecutive months will be considered as one period of disability, as will unrelated disabilities that are not separated by return to full-time work of at least one day. Disabilities which meet these separation requirements will be treated as a new disability, subject to a new benefit and waiting period.
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When you become insured, you will be sent a Certificate of Insurance, summarizing your coverage. This website is only a brief description of some of the principal provisions and features. The complete terms are set forth in the group policy issued by New York Life Insurance Company to the Trustees of the American College of Physicians, Inc. Insurance Trust.
If you’re not completely satisfied with the terms of your Certificate of Insurance, you may return it, without claim, within 30 days. Your coverage will be invalidated, and you will be sent a full refund, no questions asked!
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The IRS currently recognizes “Office Overhead Expense Insurance” as a legitimate business expense and allows deductions of its premium contributions as a business expense under Rev. Rul. 55–264, 1955–IC.B11. This aspect should be discussed with your financial advisor.
Group Senior Term Life Insurance
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Yes, if you’re not completely satisfied with your Certificate of Insurance, you may return it within 30 days for a full refund, without claims, no questions asked. Your coverage will then be invalidated.
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Initial cost is based on attained age, coverage amount selected, and tobacco/nicotine use. For example, a 50-54 year old non-smoking male pays $38.50/month for $50,000 coverage or $65.50/month for $100,000 coverage.
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Partial “living” benefits may be paid before death for terminal illness (up to 50% of death benefit), chronic illness, or permanent critical condition (25% of death benefit each). Available to insureds under age 80.
Death Benefit Amount $50,000 $100,000 Option Accelerated Benefit for Qualifying Event†:Terminal Illness*
(50% of death benefit amount)$25,000 $50,000 Chronic Illness** or Permanent Critical Condition*** (25% of death benefit amount) $12,500 $25,000
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Still have questions?
Call one of our agents at 1-855-749-7908
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Need to file a claim?
Find the information you need here >
CP.49399 5019987